Success Stories / How a South Asia–Based Public Broadcaster Launched a Scalable OTT Platform
Powering Public-Service OTT at National Scale
Case Study

Powering Public-Service OTT at National Scale

Enabled Thailand’s public broadcaster to deliver large-scale live streaming and engagement-driven OTT experiences across devices over a five-year partnership.

Customer size Public Enterprise / Government
Go-live timeframe
12 Weeks
Partnership duration
5 years

Overview

VIPA is Thailand’s public broadcaster, delivering news, cultural, and public-interest programming nationwide. The organization operates a large-scale OTT platform focused on live streaming and audience engagement across mobile, web, and Smart TV devices, aligned with its public-service mandate.

Delivering Public Broadcasting at Digital Scale Without Monetization

VIPA needed to extend its public broadcasting mandate to digital platforms as audience consumption shifted toward mobile, web, and connected TVs. The core requirement was to deliver reliable, large-scale live streaming for national programming and public events—without relying on subscriptions or advertising.

As a government entity, monetization was not a priority. Instead, the challenge was to ensure accessibility, performance, and consistency across devices while handling high concurrent viewership during live broadcasts. Existing systems were not designed to support long-term OTT evolution or engagement-driven digital experiences.

In addition, VIPA wanted to encourage repeat usage and audience participation without commercial incentives. This required alternative engagement mechanisms that could reward user activity and viewing behavior while remaining aligned with public-service values.

A Long-Term OTT Platform Built for Public-Service Broadcasting

Enveu enabled VIPA to operate a scalable OTT platform designed for public broadcasting use cases rather than monetization. The solution focused on live streaming reliability, multi-device delivery, and engagement-driven experiences.

Enveu unified live content management, user access, and experience control into a single OTT operating layer—allowing VIPA to deliver consistent public-service programming across mobile, web, and Smart TV platforms.

To support engagement without revenue models, the platform incorporated user activity-based gratification, rewarding viewers for participation and platform usage. This helped drive repeat engagement while preserving VIPA’s non-commercial mandate.

Multi-Year OTT Evolution Across Mobile, Web, and Smart TVs

The OTT platform was implemented and evolved over a five-year partnership, rather than as a one-time launch. Initial phases focused on enabling stable live streaming across web and mobile platforms, ensuring reliability during high-traffic public broadcasts.

Over time, the platform expanded to include Smart TV applications, optimizing layouts and playback experiences for large-screen viewing. Features and experience updates were introduced iteratively, allowing VIPA to adapt the platform based on real audience behavior.

Enveu’s centralized management approach allowed operational teams to control live streams, experiences, and engagement features without frequent app rebuilds—supporting continuous improvement throughout the partnership.

Reliable Public OTT Platform with Sustained Audience Engagement

VIPA successfully operated a nationwide OTT platform over multiple years, delivering live public broadcasts reliably across mobile, web, and Smart TV devices. The platform supported high concurrent viewership during national events while maintaining consistent playback quality and accessibility.

User activity-based gratification features helped increase repeat usage and audience participation, providing a meaningful engagement model without commercial monetization. Internally, VIPA benefited from a stable, evolvable OTT foundation that could adapt to changing digital expectations.

The long-term partnership resulted in a future-ready OTT platform aligned with VIPA’s public-service mission—supporting accessibility, reliability, and sustained digital reach at national scale.

Public Broadcaster OTT Platform: Key Questions Answered

What was VIPA’s primary goal for launching an OTT platform?
VIPA aimed to extend public-service broadcasting to digital audiences by delivering reliable live streaming across mobile, web, and Smart TVs.
Was VIPA’s OTT platform monetized through subscriptions or advertising?
No. As a government-owned public broadcaster, VIPA’s platform focused on access and engagement rather than monetization.
How did Enveu support large-scale live streaming for VIPA?
Enveu provided an OTT platform designed for reliable live delivery across devices, helping VIPA maintain consistent playback during high-traffic broadcasts and national events.
What does user activity-based gratification mean in this case?
It refers to engagement features that reward user participation and viewing activity, encouraging repeat usage without commercial incentives.
Which platforms and devices were supported?
The OTT service was launched across mobile, web, and Smart TV platforms to ensure broad public access.

Build a Scalable OTT Platform for Public Broadcasting

See how Enveu helps public broadcasters deliver reliable live streaming, multi-device access, and engagement-driven experiences—without relying on monetization models.