Live Chat (Powered by Pubnub)
About Live Chat
Real-time engagement directly within your OTT apps and web platform, seamlessly integrated with Enveu’s Experience Cloud.
How Live chat in Enveu Works?
Enveu uses Live Chat to enable real-time engagement and two-way interaction between their users across apps and web experiences.
- The Live Chat interface is embedded into Enveu-powered Web, Mobile, and TV apps
- When a user initiates a chat, relevant context (user profile, device, app, subscription status) can be passed to the chat system
- Users respond in real time, and conversations continue seamlessly across sessions and devices
FAQs
Need clarification?
In Enveu, Live Chat is primarily used for real-time interaction and engagement during Live Events such as sports, concerts, religious streams, and special broadcasts.
No. Enveu integrates with trusted third-party Live Chat and engagement platforms to enable real-time interactions during Live Events.
Yes. Live Chat can be configured to be available only during selected Live Events, giving platform owners full control over when and where interactions are allowed.
Yes. Moderation, message filtering, and user controls are managed through the integrated Live Chat platform to ensure a safe and engaging Live Event experience.
Live Chat allows viewers to interact instantly during live streams—asking questions, sharing reactions, participating in discussions, and engaging more deeply with the event as it happens.
Live Chat can be enabled on Enveu-powered Web apps and Mobile apps (Android & iOS), based on the capabilities of the selected Live Chat provider.
Yes. Enveu can pass relevant viewer context such as login status, device, app, region, and subscription plan to enable more meaningful real-time interactions.
