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Streaming Architecture

Multi-CDN

Multi-CDN uses two or more CDN providers and dynamically routes traffic based on performance, geography, cost, or failover rules to improve reliability and playback QoE—especially for large live events and global audiences.

High resilience Traffic steering Automatic failover Higher operational complexity

Where it fits in OTT stack

Origin
Multi-CDN Steering
Player
Device

How it works

  1. Content is made available to multiple CDNs (same hostname via steering, or separate hostnames per CDN).
  2. A steering layer decides the best CDN per viewer/segment using policies and real-time signals (QoE, errors, latency).
  3. Traffic can be shifted during events or incidents to protect playback QoE.
  4. Failover routes users away from outages or degraded regions automatically.

Key components

  • Two or more CDN providers
  • Steering logic (GeoDNS, Anycast, server-side routing, or a steering platform)
  • Real-time monitoring signals (startup time, rebuffering, HTTP errors, latency)
  • Policy rules (region/ISP steering, event mode, cost caps, failover thresholds)
  • Consistent caching rules and security (tokens, signed URLs) across CDNs
  • Unified logging / observability to debug which CDN served which session

Performance impact

  • Better regional QoE by selecting the best CDN for each ISP/location
  • Higher uptime and resilience during outages and live-event spikes
  • Ability to reduce delivery cost by routing non-critical traffic intelligently
  • More consistent performance for large audiences across geographies

Common issues

  • Configuration drift across CDNs (headers, caching, tokens) causing inconsistent behavior
  • Harder debugging without per-session visibility into which CDN served playback
  • Steering mistakes that route viewers to a worse-performing path
  • Unexpected cost if policies and caps are not enforced
  • Origin overload during cache misses or misconfigured TTLs across providers

When this is the right choice

  • Global OTT delivery with performance variation across regions/ISPs
  • High-stakes live sports/events where outages are unacceptable
  • Enterprise SLAs that require redundancy and failover capabilities
  • High concurrency growth where a single provider becomes a risk
  • Churn/engagement metrics show sensitivity to buffering and playback incidents

Signals to consider Multi-CDN

  • Recurring ISP-specific buffering or startup-time spikes
  • Incidents/outages that materially impact revenue or churn
  • Live-event traffic spikes causing throttling or error rates
  • Users in some regions consistently seeing worse QoE than others
  • SLA/RFP requirements asking for redundancy and failover