What is the purpose of using Hotjar with Enveu?
Hotjar helps Enveu customers understand how users interact with their OTT web experience by visualizing clicks, scrolls, and navigation patterns, enabling better UX and conversion optimization.
Where does Hotjar work in the Enveu ecosystem?
Hotjar works on Enveu-powered web applications (OTT web, marketing sites, and web views) by tracking user interactions at the frontend level.
What type of insights does Hotjar provide with Enveu?
Hotjar provides heatmaps, session recordings, funnels, and user feedback that show how viewers browse content, discover media, and drop off during key journeys like sign-up or subscription.
Does Hotjar track video playback analytics in Enveu apps?
No. Hotjar focuses on UI and user behavior analytics such as clicks, scrolls, and navigation. Video playback and QoE analytics are handled by Enveu’s video and analytics partners.
Can Hotjar help improve subscriptions and conversions in Enveu?
Yes. By analyzing user behavior on subscription pages, landing pages, and checkout flows, Hotjar helps identify friction points and improve conversion rates.
Is Hotjar supported on mobile and TV apps built by Enveu?
Hotjar is primarily designed for web environments and does not support native mobile or Smart TV apps. For app analytics, Enveu integrates with tools like Firebase and AppsFlyer.
How is Hotjar integrated with Enveu?
Enveu enables Hotjar by adding the Hotjar tracking script to the web application, allowing Hotjar to capture anonymized user interaction data.
Is user data secure and privacy-compliant when using Hotjar with Enveu?
Yes. Hotjar supports GDPR and privacy controls such as IP anonymization and data masking, and Enveu customers can configure it according to their compliance requirements.
Who should use Hotjar with Enveu?
Product managers, UX designers, growth teams, and marketing teams using Enveu web apps to continuously optimize user experience and engagement.