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Experience Cloud Analytics

Firebase Crashlytics for OTT — App Stability & Crash Reporting

Enveu embeds Crashlytics across your mobile and TV apps so crashes and ANRs are reported in real time by version, device, and platform — before they hit reviews and churn.

Built for Firebase Crashlytics customers

📊
OTT operators & analysts

Wanting a clear view of audience, content, and business performance across every app.

📈
Growth & marketing teams

Measuring acquisition, engagement, and conversion to optimize campaigns and retention.

🧑‍💻
Product & data teams

Needing consistent, OTT-specific tracking across web, mobile, and TV without fragmented setups.

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App reliability teams

Catching crashes and stability issues before they hit reviews and churn.

About Firebase Crashlytics

Firebase Crashlytics is a real-time crash-reporting tool for tracking, prioritizing, and fixing app crashes and stability issues. Enveu embeds Crashlytics across your OTT apps, so crashes and ANRs are captured automatically by app version, device, and platform — helping you ship stable apps and protect retention.

How Firebase Crashlytics + Enveu works

How Crashlytics and Enveu work together.

1
Connect Crashlytics

Add your Firebase project; Enveu wires Crashlytics into your OTT mobile and TV apps.

2
Capture automatically

Crashlytics collects crashes, ANRs, and stability issues by version and device across your OTT surfaces — no per-app instrumentation.

3
Combine with Enveu data

View Crashlytics's data alongside Enveu's content, subscriber, and revenue analytics for one view.

4
Act on the insight

Improve app stability, ratings, and retention.

Why Firebase Crashlytics customers add Enveu

  • Real-time crash and ANR detection across Enveu-powered mobile and TV apps for faster issue resolution
  • Improved app stability and user experience through proactive identification of recurring crashes
  • Detailed visibility into crashes by app version, device model, OS, and platform (Mobile / TV)
  • Reduced app store rejection and negative reviews by addressing stability issues before releases
  • Faster debugging with rich stack traces and contextual device information
  • Seamless integration with Enveu’s release and operations workflows without impacting app performance
  • Complete ownership and control of crash data through customer-managed Firebase projects

Frequently asked questions

What is Firebase Crashlytics + Enveu?
Enveu embeds Crashlytics across your mobile and TV apps so crashes and ANRs are reported in real time by version, device, and platform — before they hit reviews and churn.
What is Firebase Crashlytics used for in Enveu-powered apps?
Firebase Crashlytics helps track app crashes, ANRs, and fatal errors in real time for Enveu-powered mobile and TV apps, enabling faster issue detection and improved app stability.
Which Enveu apps support Firebase Crashlytics?
Firebase Crashlytics works with Enveu-powered Android apps, iOS apps, Android TV apps, and Apple TV (tvOS) apps. Crashlytics does not support web applications.
Do I need a separate Firebase account to use Crashlytics with Enveu?
Yes. You need your own Firebase project. Enveu integrates Crashlytics into your apps using your Firebase credentials, ensuring full data ownership and transparency.
Can Enveu configure Firebase Crashlytics for my apps?
Yes. Enveu can assist with Firebase project setup, SDK integration in apps, environment configuration (Dev / Staging / Production), and validation and testing of crash reporting.
What type of issues does Crashlytics capture?
Crashlytics captures app crashes and fatal exceptions, ANRs (App Not Responding), device, OS, and app version details, as well as stack traces and crash frequency.
Can I track crashes by app version or device type?
Yes. Crashlytics automatically groups crashes by app version, OS version, device model, and platform (Mobile / TV), helping teams quickly identify platform-specific issues.
Does Crashlytics impact app performance?
No. Firebase Crashlytics is lightweight and optimized to run with minimal performance impact on Enveu-powered apps.
Can Enveu use Crashlytics data to improve app stability?
Yes. With access to Crashlytics insights, Enveu can proactively identify recurring crashes, recommend fixes, improve release stability, and reduce app store rejection risks.
Is crash data shared with Enveu automatically?
No. Crash data belongs to you. Access sharing with Enveu is optional and can be enabled if you want Enveu’s support team to help analyze and resolve issues faster.
How does Crashlytics fit with other Enveu analytics tools?
Crashlytics complements Firebase Analytics for user behavior, Google Analytics (GA4) for engagement and funnels, and AppsFlyer for attribution and installs, providing a complete view of stability, usage, and growth.
Is Firebase Crashlytics included by default with Enveu apps?
Crashlytics integration is available as an optional analytics connector in the Enveu ecosystem and can be enabled based on your app monitoring needs.
Related knowledge
Where this fits on Enveu
Experience Cloud →
Key concepts
QoEChurnEngagement

Monitor and Fix App Crashes in Real Time

Integrate Firebase Crashlytics with Enveu to gain instant visibility into app crashes and stability issues across mobile and TV apps, helping you deliver a reliable, high-quality viewing experience.

Enable Firebase CrashlyticsView all integrations