Live Chat (Powered by Pubnub)
Real-time engagement directly within your OTT apps and web platform, seamlessly integrated with Enveu’s Experience Cloud.
How Live Chat (Powered by Pubnub) + Enveu works
Enveu uses Live Chat to enable real-time engagement and two-way interaction between their users across apps and web experiences.
1. The Live Chat interface is embedded into Enveu-powered Web, Mobile, and TV apps2. When a user initiates a chat, relevant context (user profile, device, app, subscription status) can be passed to the chat system
3.Users respond in real time, and conversations continue seamlessly across sessions and devices
Benefits : Live Chat (Powered by Pubnub) + Enveu
- Enables real-time audience interaction during Live Events, increasing viewer engagement and participation
- Creates a shared, community-driven viewing experience for sports, concerts, and special broadcasts
- Keeps viewers engaged longer by encouraging conversations alongside live video playback
- Supports moderated live discussions to ensure safe and controlled audience interactions
- Allows event teams to communicate instantly with viewers for announcements, updates, or highlights
- Enhances Live Event value without requiring custom-built chat infrastructure
- Works seamlessly across web and mobile apps powered by Enveu
- Helps drive higher retention and repeat attendance for Live Events through interactive experiences
Frequently Asked Questions
What is Live Chat in Enveu primarily used for?
In Enveu, Live Chat is primarily used for real-time interaction and engagement during live events such as sports, concerts, religious streams, and special broadcasts.
How does Live Chat enhance live events on Enveu-powered platforms?
Live Chat enables viewers to interact instantly during live streams by asking questions, sharing reactions, participating in discussions, and engaging more deeply with the event as it unfolds.
Does Enveu provide its own Live Chat system?
No. Enveu integrates with trusted third-party live chat and engagement platforms to support real-time interactions during live events.
Where can Live Chat be enabled during live events?
Live Chat can be enabled on Enveu-powered web and mobile applications, including Android and iOS, depending on the capabilities of the selected live chat provider.
Can Live Chat be enabled for specific live events only?
Yes. Live Chat can be configured to be available only for selected live events, giving platform owners full control over when and where viewer interactions are enabled.
Is user context shared during live event chats?
Yes. Enveu can pass relevant viewer context such as login status, device, application, region, and subscription plan to enable more meaningful real-time interactions.
Can Live Chat be used for moderated or controlled interactions?
Yes. Moderation tools, message filtering, and user controls are managed through the integrated live chat platform to ensure a safe and engaging live event experience.
Make Live Events Truly Interactive
Engage your audience as the action unfolds with real-time Live Chat in Enveu. Enable viewers to interact, react, and participate during Live Events—driving deeper engagement, longer watch times, and a stronger sense of community.